Category Archives: News Bulletin


Leading medical negligence and serious injury law firm, Fletchers Solicitors, has partnered with Frenkel Topping to offer a bespoke financial advice service to its personal injury and clinical negligence clients.

Fletchers Financial Investment Services (FFIS) has been created to provide specialist financial advice and support to clients following the settlement of their claim.

With clients often requiring additional guidance when it comes to deciding how best to manage their compensation after the claim has settled, the firm decided to extend its offering and provide high-quality financial support after damages have been awarded.

Fletchers teamed up with Frenkel Topping, a leading Independent Financial Advisor with over 35 years’ experience that specialises in financial advice for personal injury and medical negligence claims, to create a service that would provide financial protection and reassurance.

FFIS will offer specialist financial advice and protection on the investment of claim settlements, as well as full guidance on receiving welfare benefits and setting up personal injury trusts. It will also provide clients with advice on how to effectively budget or invest their compensation to ensure future expenditure will be covered throughout their lifetime, therefore giving them peace of mind.

Adrian Denson, Director of Serious Injury at Fletchers Solicitors, said: “We strive to provide a first-class service to all of our clients to effectively support them through the entire claims process. Based on our many years’ experience, we know that clients often require additional support and advice once their claim has been settled and compensation has been awarded. Whether that’s understanding how best to utilise their settlement, how to adjust to their new lifestyle or ensuring they are financially stable.

“For this reason, we wanted to create a service that would help us extend our support to our clients. We searched long and hard to find a partner with the same exceptionally high standards as ours that would help us to provide long-term financial advice and support to our clients. We found these qualities in Frenkel Topping and we know that we will be placing our clients in safe, expert hands.”

Richard Fraser, MD of Frenkel Topping Group, said: “I am delighted that our two businesses have agreed this new partnership to help support victims of serious injury and medical negligence after their claims have settled. Through FFIS, we are now able to help guide Fletchers’ clients along their journey, giving them peace of mind that their finances are protected and their long-term needs will be met.

“We’re particularly excited to be working closely with Fletchers Solicitors and we hope to build on our relationship so we can continue to support each other well into the future.”

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The legal sector benefits from cloud innovation through partnership between iland and managed services provider Wavex

Wavex migrates Thames Valley based solicitor B P Collins to the iland secure cloud with no downtime and no impact to ‘business as usual’ operations

LONDON, UK – 10th January 2016 – iland, an award-winning enterprise cloud infrastructure provider and Wavex, a London based managed services provider have partnered to provide small to medium sized businesses in the legal and other sectors with end-to-end IT services that include iland’s cloud hosting and Disaster-Recovery-as-a-Service (DRaaS) solutions.

Companies come to leading managed services provider Wavex with IT or business challenges and a strong desire to get more value from IT – but not necessarily with the expertise to know how to achieve this. Wavex employs a consultative approach to make IT a strategic enabler for its clients, recommending strategies and services across the full IT spectrum from infrastructure to applications, to strategy and risk models.

Wavex recognised the increasing importance of cloud services for its customers and was impressed with the security, availability, support and visibility of the iland cloud platform as well as the robustness of the iland DRaaS solution, which has been recognised by leading industry analysts Gartner and Forrester. As a result, Wavex sought a partnership with iland to fast-track cloud adoption for its customers and keep the Wavex focus on IT innovation, not infrastructure.

“Now we don’t have to worry about hardware,” said Gavin Russell, CEO of Wavex. “iland is the infrastructure expert and it’s better for our business to rely on the iland secure cloud while we focus on optimising the IT strategy for our customers. iland’s technical solution is incredibly strong and it is innovating where others are stagnating – that’s what we need to help our customers succeed.”

IT has become increasingly important to the legal sector – after all, if IT is not running, the legal firms are not billing. Cloud represents a great opportunity for small and medium-sized legal practices to achieve the type of IT innovation and agility previously only available to larger firms – and Wavex has been quick to recognise this.

Brian Ussher, president for iland comments: “iland is proud to partner with Wavex to help drive cloud adoption across its customer base. We’ve been impressed with the customer focus of the Wavex team and its deep business and technical knowledge of how to transform IT organisations with cloud services.”

As a result of the new partnership, a solicitors’ practice, B P Collins LLP, is now leveraging the iland secure cloud having enlisted the help of Wavex. Based in the Thames Valley, B P Collins works with individuals and organisations to provide a range of services from securing international acquisitions to supporting individual needs and safeguarding clients’ interests. B P Collins approached Wavex to help deploy a critical new business application in a very short time frame. It needed to migrate to a new platform that offered high availability SLAs and was low risk to the business – as well as implement a reliable IT disaster recovery strategy.

Imran Shah, IT manager of B P Collins explains: “Wavex demonstrated a deep understanding of project delivery. The technical design of what was needed for the B P Collins migration was accurate and client focused. Choosing the right cloud provider and company to manage your IT services is critical. Wavex has proven to be the right choice across the board – from system design to infrastructure reliability to project delivery and support.”

Wavex also provides B P Collins with iland’s cloud-based disaster recovery solution. The iland secure cloud integrates with Zerto to provide a (DRaaS) solution that replicates data at the hypervisor-level using any tier of storage.

The iland cloud services provided by Wavex offer B P Collins tangible business benefits that include:

• Fast migration – The ability to deploy a critical new business app in a very short time frame. Thanks to iland, Wavex was able to get B P Collins up and running on the new platform with no downtime and no impact on day to day operations; something that other providers were not able to guarantee.

• A highly available solution – 100 percent infrastructure availability and SLAs meant this was low risk to the business.

• Security – With the need to avoid increasingly sophisticated hackers and ransomware attacks, IT security is a top priority for B P Collins. The Wavex services combine the advanced security features of the iland cloud spanning encryption, vulnerability scanning, intrusion detection and more, with APEX® Secure, which Wavex developed to provide vulnerability assessments of a customers’ entire IT environment.

• A DR solution that is easily tested – The iland cloud console enables Wavex to conduct non-intrusive DR testing for B P Collins whenever required.

• A cost-effective DR solution – As an SMB, B P Collins needed a solution that was cost-effective. With the iland Zerto DRaaS solution, Wavex can provide B P Collins with a low per-VM licence fee and pay-as-you-go pricing.

• A Recovery Point Objective (RPO) of only 20 seconds has been achieved – Leveraging the streamlined testing capabilities of the solution, B P Collins can quickly recover from an IT incident, achieving Recovery Time Objectives (RTO) of just 30 minutes. This RTO and RPO speed far surpasses the recovery windows provided by other DR solutions.

• Geographic diversity – failover to two geographically diverse UK iland cloud locations – In the event on an incident B P Collins is able to automate the entire failover and failback process, reducing the errors of manual failback, lowering data loss, and ensuring data integrity.

For more information on iland’s enterprise cloud and disaster recovery services, go to:
iland Secure Cloud Hosting
iland Disaster-Recovery-as-a-Service
Gartner’s 2016 Magic Quadrant for Disaster Recovery as a Service

For more information on how Wavex ensures IT is a strategic enabler with end-to-end services, go to:

TV’s The Apprentice demonstrates that outdated assessments are failing jobseekers and employers

Lord Sugar’s assessment processes in The Apprentice are outdated and failing to both identify the right person for the position and provide an adequate candidate experience, according to global talent acquisition and management firm, Alexander Mann Solutions.

In an analysis of the practices carried out in the popular BBC show, the firm has claimed that the tasks are proving to be detrimental to assessing the core competency skills of each individual as they focus heavily on one attribute: sales ability.

These assessments have been used repeatedly since the series began over ten years ago. Since then, the format of the show and the final prize has changed drastically, yet the tasks remain relatively similar. As a result, candidates without an aptitude for sales are exiting the process at an early stage, regardless of the business plan they have to offer.

Simon Lythgoe, Head of Consulting at Alexander Mann Solutions, explains how sticking to the same, outdated task is producing a less than favourable result.

“Historically, companies have invested a significant amount of time and money into implementing robust assessment processes, but fail to update these once the initial work has been carried out. However, corporate cultures, skills requirements and talent expectations change regularly and assessments need to reflect this. By sticking with the same old processes, employers are likely to be alienating perfectly suitable candidates and even damaging their employer brand due to the lack of individuality that a candidate experiences.”

“The Apprentice started back in 2005 and the whole format of the show has changed since then. As a result, Lord Sugar is arguably looking for a completely different candidate. Yet the tasks remain the same. What we’re seeing as a result is many of the individuals being eliminated because they can’t sell products on a stall, for example, when their business plan may have nothing to do with such techniques. This is simply inefficient and wastes the time of the hirer and candidate alike. While it does arguably make for good TV, the fact that viewing figures have consistently dropped suggests it’s time for Lord Sugar to rethink his assessment processes.”


About Alexander Mann Solutions

We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfil their potential through talent acquisition and management. Today, over 3,000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 80 countries. Delivering a distinctive blend of outsourcing and consulting services, our unrivalled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success.

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BlueSky PR
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Fletchers Solicitors, the UK’s leading medical negligence and serious injury law firm, has partnered with the University of Liverpool as part of a landmark project to develop future tech innovations for the legal sector.


As part of the project, Fletchers Solicitors is recruiting two PHD students to work alongside their in-house software programmers and the computer science department at the University of Liverpool to explore and develop Artificial Intelligence (AI) innovations – systems that can perform tasks normally requiring human intelligence. The aim of these systems is to help improve efficiencies for law firms so they can provide better services to their clients.


The Southport-based firm has received £225,000 in public funding from Innovate UK, a government organisation that works with companies across the UK to drive forward technology and innovation, as part of its ‘Knowledge Transfer Partnerships’ programme.


Fletchers’ systems director, Dan Taylor, approached the University of Liverpool and Innovate UK to get involved in the programme, which helps businesses with a strategic need to innovate and grow by linking them with a university so both parties can work together on a specific project.


Fletchers Solicitors will also be matching the investment figure provided by Innovate UK as part of the funding criteria.


Ed Fletcher, CEO of Fletchers Solicitors, said: “The legal sector is renowned for being years behind most industries when it comes to innovation in technology. However, now is the time to start taking notice of what other sectors are doing and consider how this could be used to help our businesses improve.


“As we move towards a more innovative legal sector, we believe that AI will grow in importance. That is why our partnership with the University of Liverpool is such an exciting opportunity for us to pioneer the way towards greater innovation and development. As a forward-thinking law firm, we strive to remain at the forefront of our industry, challenging the traditional way of doing things to pave the way for positive change.


“We’re really looking forward to working with the students and the University of Liverpool to share knowledge and explore how technology can help make for a more effective legal sector.”


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Merseyside-based Your Legal Friend has further strengthened its senior team with the appointment of a new Head of Marketing.

John King joins the growing litigation firm to enhance its digital presence and develop integrated profile-raising campaigns for its specialist departments.

With over five years’ experience in legal services marketing, John has a track record in driving cost efficiencies, increasing online visibility and lead generation whilst developing consumer brands.

He leads a team of six who are supporting the organisation’s growth in medical negligence, industrial disease, professional negligence and personal injury.

John will also deliver marketing activity around a number of key cases, such as the pursuit of a group litigation order against Watchstone Group Plc (formerly known as Quindell), as well as further developing the Birkenhead firm’s CSR programme.

Colin Gibson, Chief Operating Officer at Your Legal Friend, commented: “We operate in a highly competitive market which requires a detailed understanding of how to use digital channels to create efficient and effective campaigns.

“John’s extensive knowledge and expertise will ensure we continue to communicate our services to potential clients in a highly targeted and measurable way.”

John King added: “Your Legal Friend exhibits a great appetite for digital innovation and has a strong team with a highly professional, client-centric approach.

“Their desire to test new technologies and to trial new digital channels sets them apart from most firms and I’m looking forward to working with the team to ensure that we harness the best of what ‘digital’ has to offer across all of our marketing and communications activity.”

John’s appointment follows a number of senior hires by Your Legal Friend. Dominic Timmons joined as Head of Compliance earlier this year, whilst Claire Critchley was recently appointed as Head of Department for Financial, Property and Professional Claims.

Founded in 1983, the Merseyside-headquartered business employs over 240 people and has supported around 200,000 clients over the last 30 years.


Leading Clinical Negligence Law Firm Announces Opening of 50 Person Manchester Office

Fletchers Solicitors, one of the largest law firms in the UK specialising in clinical negligence, is to open a new office in the heart of Manchester employing up to 50 people.

The office, on the 15th floor in St James’ Tower on Charlotte Street, will be operational by February 2017 creating one of the city’s largest specialist clinical negligence teams.

Fletcher’s headquarters will remain in Southport, where 340 people are currently employed across the firm’s clinical negligence and serious personal injury teams, as well as its administrative support.

The new office continues the firm’s growth, which has seen it expand from a team of 90 people in 2012, as it aims to enter the UK’s list of Top 100 Law Firms by 2018.

This year Fletchers has also experienced strong financial growth with revenue increasing by 37 per cent rise and profit before tax by 50 per cent.

CEO Ed Fletcher said: “Manchester was the logical choice for our second location, with the city firmly established as the capital of UK clinical negligence practice.

“We will be aiming to add the brightest and best lawyers to our already successful team.  Maintaining the same working practices and culture that led to Fletchers being named as one of The Sunday Times Best Places to Work earlier this year.”

Fletchers cites investment and innovation as the reasons for its impressive growth, creating what it describes as the future model for law firms.

Ed Fletcher adds: “We are extremely pleased with the company’s market position in a period of competitive and regulatory change. The growth, which has led us to opening the Manchester office, is a positive step towards achieving our goal of becoming a Top 100 law firm by 2018.

“By being innovative in our business practices, we have been able to champion the cause of fast and fair settlements in clinical negligence law, helping to strike the right balance between the rights of injured patients and the public interest. We see this approach as a model for future law firms that want sustainable success in a rapidly changing legal sector.

“As a result, we are now recognised with accreditations from Legal 500, Chambers and the Investors in People Gold Award and will continue on this success in the coming year.”

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FoundationIP 5.0: a new standard in IP big data and productivity

CPA Global enhanced FoundationIP® makes for smarter IP portfolio management

CPA Global today launches a major release of FoundationIP®, its Software as a Service (SaaS) solution that enables law firms and corporations to drive better decision making and improve productivity in managing intellectual property.

Following CPA Global’s acquisition of Innography in November 2015, CPA Global has begun the integration of Innography’s global patent database, PatentScout into FoundationIP.

FoundationIP provides IP law firms and corporations access to on-demand and customisable dashboards that deliver a clear and comprehensive overview of a user’s IP management activities. The software enhances communication and assigns activity between attorneys, docketing staff and inventors.

Since 1990, the volume of patent activity has increased three-fold, placing additional pressure on law firms and corporations to ensure IP innovation is protected and monetized. By combining an easy and intuitive user interface, access to PatentScout data, advanced collaboration features, analytics and reporting, and task and workflow automation, FoundationIP sets a new standard for the future of IP management within law firms and IP departments.

Toni Nijm, Chief Innovation & Technology Officer at CPA Global says: “With the latest version of FoundationIP, CPA Global is taking an important step towards our vision of providing decision-makers with all of the information they need to make IP decisions, at precisely the time they need it, by integrating, analysing and visualizing private and public data.”

Noel Young, FoundationIP Product Owner at CPA Global, comments: “Feedback from our clients suggests that, more than ever, organisations want to make data driven IP decisions. FoundationIP 5.0 gives organisations access to high quality patent data, advanced analytics, and KPI’s, as well as the ability to customise user experience and content. The introduction of user configurable dashboards and the ability to create and share visualisations, gives organisations the tools to align their IP with their wider business strategy. With access to Innography’s PatentScout, FoundationIP users will have a competitive advantage.”

About CPA Global
CPA Global is the world’s leading IP management and technology company. We believe that ideas change the world. Trusted by many of the world’s most respected corporations and law firms, CPA Global empowers a global IP community to achieve excellence in IP management and realize the potential of ideas. CPA Global does this by supporting the day-to-day delivery of IP tasks globally and providing the right information at the right time, enabling professionals to make better IP decisions for the future. CPA Global’s integrated suite of IP software, services and information is underpinned by an outstanding global team of over 2,000 IP professionals, working together to help customers deliver strategic value.

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Fletchers Solicitors has appointed Alexandra Hatchman as a non-executive director to its board.

Alexandra has over 10 years’ experience as a senior executive, specialising in running and transforming large retail operations.

For the past two years, Alexandra has been head of stores transformation for Coles Supermarkets, a leading Australian food retailer, where she was responsible for step-changing the cost base and service offering across its 800 food stores.

Prior to this she was head of food logistics and supply chain at Marks & Spencer where she transformed the function and was in charge of leading and developing a team of 50 professionals, who collectively oversaw thousands of operational resources.

On the board, Alex will be providing independent advice based on her extensive experience to help take the business forward.

Alexandra holds a first class Masters’ Degree in Engineering from Oxford University and an MBA from INSEAD. She also completed the strategic leadership executive programme at Oxford University in 2013.

Founder and chairman Rob Fletcher said the appointment of Alexandra was an accomplishment for the firm and would strengthen the board greatly: “On behalf of the Board, I am very pleased to welcome Alexandra to the team. Her extensive experience will add to the expertise of our existing board of directors as we continue to grow our business in line with our vision of becoming a top 100 law firm by 2018.”

Commenting on her appointment, Alexandra Hatchman said: “I am looking forward to contributing to the ongoing success of Fletchers and cementing its position as the leading medical negligence and serious injury law firm in the country.”

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Nuvias acquires SIPHON Networks: SIPHON Networks set to expand in UK and across EMEA

London, England: 4th October 2016: 13.00 hrs BST – Nuvias Group, the pan-EMEA, high value distribution business, today announced the acquisition of SIPHON Networks, a leading unified communications (UC) solutions and technology integrator for the channel. The deal will see Nuvias making a significant investment in SIPHON to accelerate the integrator’s expansion, both in the UK and across EMEA.

Paul Eccleston, CEO Nuvias Group, said: “SIPHON is a great business with an exceptional reputation in the UC market. Its focus on high level service and solutions capabilities for the channel is perfectly aligned with the Nuvias Group philosophy and strategy. SIPHON is also highly complementary to the cyber security, advanced networking and UC capabilities of Wick Hill and Zycko, the existing businesses in the Group.

SIPHON will continue to operate from the same location, with the same staff and the same management team, led by Steve Harris, who will remain as managing director. “We will protect what has already been built by SIPHON,” added Eccleston. “We will enhance it through the other capabilities in the Nuvias Group, and we will expand it, taking it across EMEA.”

Steve Harris, managing director for SIPHON Networks, said: “This is a great opportunity for SIPHON staff, vendor partners and customers. It enables us to accelerate our growth plans and expand geographically in the UK and EMEA, as part of a much larger organisation, which shares our core beliefs and dedication to high service levels, and has the resources to help us realise our goals.”

About Nuvias Group
Nuvias Group is the pan-EMEA, high value distribution business being built by Rigby Private Equity (RPE) to redefine international, specialist value distribution in IT. The Group provides a common proposition and consistent delivery across EMEA, allowing channel and vendor communities to deliver exceptional business value to customers, and enabling new standards of channel success.

The Group today consists of Wick Hill, an award-winning, value-added distributor with a strong specialisation in security; Zycko, an award-winning, specialist EMEA distributor, with a focus on advanced networking; and SIPHON Networks, an award-winning UC solutions and technology integrator for the channel. All three companies have proven experience at providing innovative technology solutions from world-class vendors, and delivering market growth for vendor partners and customers. The Group has seventeen regional offices across EMEA, as well as serving additional countries through those offices. Turnover is in excess of US$ 330 million.

Headquartered in the UK, SIPHON Networks Ltd. (SIPHON) is a leading, international unified communications (UC) solutions and technology integrator for channel partners who want to deploy either cloud-based or premise-based UC technology, solutions and services. The award-winning* company was established in 2009 as a systems integrator to support service providers launching innovative cloud telephony services, by deploying carefully selected products to create a single, integrated and centralised platform.

Through its work with service providers and resellers across Europe, SIPHON has honed a unique skillset around its professional and technical support services, growing from strong niche UC distributor to trusted technology-enablement partner to many of the industry’s key UC players. SIPHON is now at the forefront of UC innovation, supporting channel partners who want to deliver a full UC experience to their customers. This includes Microsoft Lync/Skype for Business, as well as a suite of video and collaboration solutions.

*In autumn 2015, SIPHON was ranked 23rd fastest growing technology company in the UK and one of the fastest growing technology companies in EMEA by Deloitte. In January 2016, SIPHON was named Polycom’s Circle of Excellence Partner of the Year, EMEA – West


Professional hiring remains resilient post-Brexit

26 September 2016

– Permanent vacancies show 0.3% growth year-on-year

– Contract vacancies dip by 2%

– Contract vacancies within financial services jump 16%

– Engineering vacancies fall by 8%

– Average salaries rise by 1%

Professional recruitment firms reported that vacancy numbers remained stable in August with vacancies up by 0.3% year-on-year according to new survey data from the Association of Professional Staffing Companies (APSCo). This is in line with the latest data from the Office for National Statistics (ONS), which reported in September that the overall employment rate was 74.5% in the three months to July 2016 – the joint highest since comparable records began in 1971.

The latest data from APSCo reveals notable variations between the trade association’s core sector groups in terms of hiring activity. While permanent vacancies across both financial services and marketing, for example, have increased (5% and 16% respectively), IT and engineering have both recorded dips (7% and 8% respectively).

Opportunities within financial services remain strong

Following a steady increase in demand pre-Brexit, temporary and contract vacancies dipped across the professional staffing market in August as they did in July, with opportunities softening by 2% year-on-year. The clear exception is the finance and accounting sector where vacancies increased by 16% in August. While this is most likely due to a reluctance to bring on board talent on a permanent basis until there is greater clarity around where Europe’s financial hub will sit post Article 50, APSCo data also shows that permanent vacancies within financial services increased by 5% year-on-year which indicates long-term market confidence. This is in line with the latest report from specialist recruiter Morgan McKinley, which found the number of available jobs in London expanded 4% month-on-month in August.

Engineering vacancies dip

Permanent vacancies within the engineering sector dipped by 8% year-on-year in August. This is despite the fact that The Markit/Cips UK Manufacturing PMI rose to 53.3 in August from 48.3 in July – the joint greatest month-to-month jump in the survey’s 25-year history.

This hesitancy to bring on board talent is likely to be attributed to sector-wide concern over the impact that leaving the single market will have on not only UK exports, but also the availability of talent.

According to a recent report on skills and demand from the Institution of Engineering and Technology (IET), 35% of employers believe that recruitment will be negatively impacted over the next four to five years due to Brexit as the pool of skilled workers in Europe would not be available to them.

A separate report, from the industry body for engineering and manufacturing employers, EEF, and global law firm, Squire Patton Boggs, warns that manufacturing companies must have ongoing access to the single market in goods and services and be able to employ and deploy staff from and across the European Union following Brexit.

Average salaries up

APSCo’s figures also reveal that median salaries across all professional sectors increased by 1% year-on-year. This figure is characterised by notable fluctuations in terms of sector, with HR for example, recording an uplift of 3.6% while in banking average salaries were down 4% year on year. Average salaries within the professional sectors fall short of the national increase in pay as reported by the ONS which found that earnings grew at an annual rate of 2.1% in the three months to July 2016.

Ann Swain, Chief Executive of APSCo comments:

“While market sentiment remains volatile, an increasing number of economic indicators suggest that the UK economy is largely unfazed by Brexit. Unemployment is low, the housing market holding steady and the OECD has revised its forecast for UK growth up to 1.8%. Furthermore, surveys of the UK’s services, construction and manufacturing sectors suggested all three enjoyed a rebound in August after post-referendum slides in output. Growth in the professionals job market may not be strong, but the fact that vacancy numbers have stabilised year-on-year speaks volumes for the resilience of not only the recruitment sector but also the wider economy.”

Adam Pode, Director of Research for Staffing Industry Analysts, which compiles the report for APSCo, comments:

“Employers are taking a pause for breath. Their immediate concerns about Brexit have not materialised but many employers especially those headquartered outside the UK are starting to consider their options. Concerns are also being raised in some quarters about HMRC’s legislation due to come into force in April 2017 regulating freelancers. In general we are also seeing a trend to look at other forms of employment including self-employment and statements of work. What impact this will have on the marketplace is not clear yet.”